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FAQ

1.) Do you have a printed catalog?
2.) Do you charge sales tax?
3.) Are there minimum order requirements, or can I 
 
    just order samples?
 
4.) Are my online orders secure?
5.) What if I need to return an item?
6.) Do you ship to other countries?

 

 

 

 


1.) Do you have a printed catalog?

No, we do not have a printed catalog.  Printing paper catalogs is
quite costly.  By offering only our online catalog, we are able to
pass those savings on to you, our customer.



2.) Do you charge sales tax?

Since our company and warehouse are located in Georgia, we
charge sales tax only to customers residing in Georgia.



3.) Are there minimum order requirements, or can I
just order samples?

There are no minimum order requirements on most of our items. 
At Wedding Favor Reflections.com, we understand that you
may want to see and touch your wedding favors before you
purchase a larger quantity.  Feel free to order samples of as many
items as you wish.  Simply fill in the number '1' in the quantity
box; you will be charged the single unit price.  Please allow extra
shipping time for sample orders.  Personalized items are not
available for sample purchase.



4.) Are my online orders secure?

Absolutely!  Wedding Favor Reflections.com incorporates the
most secure online order encryption curently available.  We want
our customers to feel totally comfortable ordering with us. 



5.) What if I need to return an item?

Your satisfaction is 100% guaranteed.  If, within 30 days of
purchase, you are not happy for any reason, you may return
your item to us for a full refund.  There is never any restocking
fee.  (Personalized items may not be returned for a refund.  Items
incorrectly personalized may be exchanged.  Please contact us
within 3 days of receipt of any incorrectly personalized items.)



6.) Do you ship to other countries?

We currently ship to the United States and Canada. 
We are currently in the process of adding a UPS calculator for
shipping 
rates to all Canadian provinces.  Until this process is
complete, we accept PHONE ORDERS ONLY for any order
that is to be shipped to Canada. 
Our phone number is: 678 429-4189.
*Any applicable surcharges, Canadian taxes, VAT fees or import
duty on imported goods must be paid by the customer.

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