SHIPPING POLICY
Wedding Favor Reflections.com ships from our warehouse in Atlanta, Georgia via UPS.
Most orders are shipped out in 3-5 business days. Processing of sample orders and personalized orders require extra time. Please allow up to 2 weeks for these orders to arrive.
Shipping costs are determined by weight and destination. After you complete your order, proceed to the checkout. Shipping charges will be calculated after 'Ship To' information has been submitted. If, during the checkout process, you change your order in any way, please click on 'Update' at the bottom of the page to receive corrected shipping costs.
Wedding Favor Reflections.com offers UPS Ground, UPS 3 Day Air, UPS 2 Day Air, and UPS Next Day Air. Processing time does not change. Please add 5-7 days for processing in addition to the shipping time you have selected.
Free shipping offer is for UPS Ground shipping to the 48 continental United States only. This offer is not good on previous, pending, or rush orders. The $250 must be made up of 'in stock' merchandise only. Out of stock merchandise does not count toward the total purchase price for this offer. For Georgia residents, the $250 must be before sales tax is added.
INTERNATIONAL ORDER POLICY
We do not ship internationally except to Canada. We are currently in the process of adding a UPS calculator for shipping rates to all Canadian provinces. Until this process is complete, we accept PHONE ORDERS ONLY for any order that is to be shipped to Canada. Our phone number is: 678 429-4189.
*Any applicable surcharges, Canadian taxes, VAT fees or import duty on imported goods must be paid by the customer.
Wedding Favor Reflections is not responsible for any fees incurred after merchandise leaves the United States.
FREE FEATURED PRODUCT POLICY
Free featured product offer is good only on purchases of $50 or more. This offer is not good on previous, pending, or rush orders. The $50 must be made up of 'in stock' merchandise only. Out of stock merchandise does not count toward the total purchase price for this offer. Total must equal $50 before shipping or applicable taxes are added. If a featured product is out of stock at the time the qualifying order is placed, a comparable item will be substituted. Free featured products are not available for refund or replacement.
These offers are subject to change without prior notice.
RETURN POLICY
We feel certain that you will be pleased with any purchase you make from us, however, your satisfaction is guaranteed. If you would like to return all or part of your purchase for any reason, please email us at: Customer.service@weddingfavorreflections.com
or call us at 678 429-4189 within 30 days of purchase to obtain a Return Authorization #. We will not accept any returns without an RA#.
If you received free shipping on your order, you will be credited the total merchandise amount minus our shipping costs. All returns must be in original form and original packaging. Personalized orders, sample orders, and discontinued items cannot be returned.
PRICING POLICY
At Wedding Favor Reflections.com we strive to make sure our pricing is accurate at all times. If, however, in the rare event you purchase a product that has been accidentally mispriced, we will notify you of the error and charge the corrected price.
PHOTO COPYRIGHT DISCLAIMER POLICY
Any photographs submitted for use on our custom photo jewelry cannot be copyrighted. If you know that your photo is copyrighted, it is the customer's responsibility to first obtain permission from the copyright holder in order to use your photo for duplication purposes. Wedding Favor Reflections.com is not responsible for acquiring this permission. By submitting your photograph to us, you are agreeing that your photograph is not copyrighted or that you have already obtained permission for its duplication.
